Frequently Asked Questions


1. What is

40Billion is the social network for entrepreneurs and crowdfunders; a social platform for connecting people and promoting the things they create. People use 40Billion to find professional contacts and projects, promote themselves, advertise their company's products and services, and show off their creations to the world.

We are also a Delaware corporation, headquartered in Georgia. For more information, see About

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2. When I try to create a profile or add a company, an "Internal Error" message appears. What should I do?

Are you uploading a photo/image, and is that photo/image in .png format? If so, please try creating your profile or company page without uploading the photo/image, as PNG files sometimes lead to errors.

If the photo/image file is not the issue, then let us help you by creating your profile or company page for you. Simply email us the information you would like entered, and we will use that information to create your profile or company page for you (afterwards, you will be able to edit and make changes). Our email address is

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3. I purchased a Startup Guide, but I did not receive any instructions. What should I do next?

Shortly after processing your payment, you will receive a "Thank You" email from 40Billion with the link to the page where you can download the audio guide(s) and view the template(s). Additionally, the PayPal confirmation page should have redirected you to your Startup Guide(s) on 40Billion after a few seconds, unless you clicked away from the confirmation page before it had a chance to redirect.

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4. What is a Promoted Profile, and how does it work? Will you help me promote my profile to potential contacts?

Upgrade to a Promoted Profile to extend your reach to a broader audience of potential contacts. Let us promote your profile to amplify your exposure people around the world who may be interested in your business or project. We'll promote your profile automatically to thousands of followers on Twitter, on 40Billion, on Facebook, and on LinkedIn. We don't promote using pay-per-click or search engine optimization, but instead utilize social media impressions and email marketing which produce more affordable, proven results.

A Promoted Profile is promoted daily (at least once per day) to followers on Twitter, 40Billion, Facebook, LinkedIn, and on our blog. 40Billion has over 150,000 followers. At this time, you can select either 7 days, 14 days, or 28 days for your promotional period. Your profile will be promoted every day (starting on the next business day), including weekends, during the promotional period. The service fee for a Promoted Profile starts at only $99.99.

To upgrade your profile to a Promoted Profile, please follow these steps:

  1. Go to now;
  2. Enter your promotional message in the box (maximum 110 characters);
  3. Use the dropdown box to select the number of days (from 7 to 28);
  4. Click CONTINUE;
  5. Click PAY NOW, and complete your transaction;
  6. We will start promoting your profile on the next business day.

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5. What is a company listing, and where can I advertise my products/services to reach new customers?

Adding a company listing is the fastest way to advertise your business on 40Billion, reach a targeted audience, and bring new customers to you. Company listings are the easy, effective way to reach potential customers already searching the Internet for information about your products and services.

Add your company listing, and promote your products and services to a targeted audience of business owners, startup entrepreneurs, investors, consumers and others. Benefits include:

  • Generate leads and expand your reach to millions of potential customers. Company listings can be promoted on popular social networking sites, such as Twitter and Facebook, and they can be searched via popular search engines, such as Google and Yahoo.
  • No variable pay-per-click charges.
  • Add multiple company listings to increase exposure and generate more leads. List yourself, your business, your products and services, or another business as a company.

For more information and to add your company listing, go to now.

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6. How do I import my contacts from my email program, address book, or LinkedIn?

To import your contacts and invite friends to join your network on 40Billion, follow these simple steps:

  1. Log in to My Account at now;
  2. To invite friends to join your network, click ADD CONTACTS or go directly to now;
  3. Under #1, click IMPORT CONTACTS, and choose the address book where your contacts are located (e.g., Gmail, Yahoo, etc);
  4. Log in to your address book (e.g., Gmail, Yahoo, etc), click GRANT ACCESS, and select up to 500 checkboxes next to the contacts you want to invite;
  5. Click NEXT, and your contacts' email addresses will be transferred from your address book to the 40Billion page.
  6. Click SEND INVITATIONS, and you will receive a confirmation message. Note: After you receive the confirmation message, it may take up to 72 hours for the system to process and deliver your invitations.

To import your contacts from LinkedIn, go to and follow the steps to invite your LinkedIn contacts.

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7. How do I make my profile private (accessible by my contacts only)?

Did you know that you are able to control who views your profile by making it private? If you make your profile private, then visitors will not be able to view your profile's information unless they are in your contact list.

Making your profile private is a great option, if you're concerned about privacy. To set your profile as private:

  1. Log in to My Account at now;
  2. Click EDIT PROFILE;
  3. Click the checkbox next to PRIVATE PROFILE near the bottom of the form;

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8. I tried to upload a photo on my profile, but only part of the photo is displayed. Why is part of my photo cut off?

The size of your photo file is over 500 KB, which is too large. The maximum file size allowed is 500 KB. Please reduce the size of your photo below 500 KB, and upload a smaller photo. If you do not know how to reduce the size of your photo, then you may email your photo to, and the 40Billion Team will reduce the size for you.

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