Startup Guides > Importance of Getting Customer Feedback:
Customer feedback is essential to make sure that your product is doing good in the market. You can check the audience's thoughts about your product and whether it needs improvement or not. It's always good to go for a customer satisfaction survey in every organization. If you are an entrepreneur you can launch your product in a SaaS marketplace and it will be a double win- you can get both more users and more feedback which aids you in product development.