Resumé / Bio
AVA CELESTE NEAL
24245 Wilderness Oak #2007 email@example.com Cell: (210) 993-0132
San Antonio, TX 78258 Home: (210) 332-9235
To secure a career where my education, experience, and skills may be utilized to the fullest extent in accomplishing any task placed in my trust and control to a successful completion. I am an experienced traveler and investigator with a strong work ethic and the flexibility to be available for any assignment. Professional case analyst exhibiting excellent attention to detail in every aspect and level of research with the proven ability to collaborate with other agencies and co-workers to collect and verify data into organize reports and an operable plan to accomplish the intended outcome and meet all deadlines.
Child Support Officer II Temporary Contract - April 19, 2014 To August 29, 2014
Office of the Attorney General of Texas Hours per week: 40
10010 San Pedro Avenue, Suite 701
San Antonio, TX 78216
Lead contact to review all new and ongoing child support cases for enforcing child support orders. Professional collaboration with other agencies and co-workers for clarification and verification of all information which includes performing financial data examinations of personal and business records to analyze correct information from fraudulent information. I have accomplished obtaining more information from parents than previous child support officers of assets, income, employment, license and other supporting documentation to conduct case analysis.
Human Resources & Business Manager June 15, 2004 To March 15, 2012
Gentry’s Construction & Remodeling Hours per week: 70-80
8527 Collingwood Salary: $45,000.00
Universal City, TX 78247
Manager of all day to day operations of business including payroll, bookkeeping, and job cost analysis of all construction jobs. Led and supervised six to ten (6-10) employees at various job locations. Purchased job materials and coordinated delivery of same to job sites. Managed and obtained financing for customers. Obtained permits for jobs sites. I continually demonstrated professional patience and integrity when dealing with difficult subcontractors or clients.
Human Resources & Business Manager September 01, 2002 To June 10, 2004
Mr. G’s Steakhouse & Meat Market Hours per week: 80-100
1524 East Madison Avenue Salary: 35,000.00
Bastrop, LA 71220
Manager of all day to day operations of a full service take out meat market and restaurant at two (2) different locations created from the ground up. Led, trained, and supervised fifteen (15) employees seven (7) days per week. Successfully managed all banking for business, payroll, inventory purchases, and bookkeeping for businesses. Spearheaded and created professional marketing campaigns for both locations successfully producing gross sales of $72,000.00 by the 3rd month.
Texas A&M University - San Antonio, Texas December 17, 2013
Bachelor of Science in Criminology - GPA: 3.06 Hours: 45
Milan Institute of Cosmetology – San Antonio, Texas June 2009
Cosmetologist Operator’s License Certification – GPA: 4.0 Hours: 1500
San Antonio College - San Antonio, Texas March 2006
Associate RN Nursing Program - GPA: 2.71 Hours: 38
University of Louisiana - Monroe, Louisiana December 2002
Majored in Business - GPA: 2.18 Hours: 58
Success Business College- Legal Assistant/Paralegal January-June 1989
Oak Grove High School- Oak Grove, Louisiana
Louisiana Food Safety Training
IT Security - Information Security & Confidentiality
Data Collection & Protection
Safeguarding IRS Information
Discrimination & Harassment Awareness
Open Records – Government Records: Retention & Requests
Fraud, Waste, & Abuse Prevention Program (FWAPP)
Sensitive Personal Information (SPI)
Introduction to CSD for new employees
CSD Password Requirements
Customer Service Training
Family Medical Leave Act
Federal Parent Locator Service (FPLS SSP), Department of Defense (DOD), National Directory of New Hires (NDNH), Federal Bureau of Investigation (FBI), Internal Revenue Service (IRS), Social Security Administration (SSA), Department of Veterans Affairs (VA), Employer Search
County Court Systems
CBR-SPC – Credit Bureau (Equifax/ePort/First Search)
Establishment & Enforcement
TECHNICAL & COMPUTER SKILLS
County Court Systems Online Databases, Virtual Case File Program, Video Surveillance, Microsoft Office: Excel, Word, Office, PowerPoint, Access, Outlook, Word Perfect, Quick Books Accounting Program, Various Internet programs, Legal Assistant & Paralegal experience in legal dictation, drafting documentation, and billing, Medical Coding, Typing 65-75 wpm, 10-Key Data Entry.
Volunteer Student Child Support Officer Assistant July 08, 2013 To September 2013
Office of the Attorney General of Texas Hours per week: 10-20
10010 San Pedro Avenue, Suite 701 Supervisor: Ed Franco (210)344-1029
San Antonio, TX 78216
Organized, evaluated, and prioritized reviews of new case establishment and virtual case file information for case analysis. Conduct searches of all legal documentation from county court databases. Professionally exhibited adaptability and flexibility when providing customer service and evaluating all documents validity before being scanned into state computer system.
Volunteer Nurse Assistant 2005
American Red Cross - Hurricane Katrina, Kelly Air Force Base, San Antonio, Texas
In a very chaotic and unorganized atmosphere I took the lead initiative of evaluating and assessing numerous displaced victims for their immediate basic needs, medical needs, and informational needs. I immediately supplied each with any and all available supplies and information. I brought home one (1) elderly lady and her bird “Perry” to live with me for three (3) months where I assisted her in obtaining all available financial aid and medical care.
Member, PADI & NAUI Scuba Diving, 1992-2014