Resumé / BioRESUME
of
Paul Haycock
PERSONAL PARTICULARS
Address: 11 Oedipus Court, Eatons Hill Qld 4037
Telephone: 07 33251930 (Home), 0403585874 (Mobile)
Email: p_haycock@bigpond.com
SKILLS SUMMARY
Well-developed written and verbal communication skills
The ability to manage relationships in a professional and productive manner
Confidence in group leading services & public speaking.
All aspects of retail sales & Customer service.
The ability to implement strategic work methods & train employees to adhere to them.
RELEVANT EDUCATION
Field Trainers Accreditation
Minit Australia 2006
Advanced Customer Service Training
Minit Australia 2006
EMPLOYMENT HISTORY
April 2012 to Present Shop Manager Minit Australia
Shoe Repairs, Key Cutting, Hand Engraving
& Watch Repairs
General admin & sales recording/reporting
Aug 2006 to April 2012 Franchisee Minit Australia
Responsibilities
Ownership/Running of Single & Multi Franchise retail outlet.
Shoe Repairs, Key Cutting, Hand Engraving & Watch Repairs.
Small business administration/MYOB & Payroll reporting to comply with gov't tax laws.
Teach & implement Company standard procedures Minit employees.
Specialized customer first service.
Achievements
Regional Franchisee of the Year
Runner/Up Qld 2004-2005
Regional Franchisee of the Year 2005-2006
National Franchisee of the Year 2005-2006
Sep 1998 to Aug 2006 Shop Manager Minit Australia
Responsibilities
Shoe Repairs, Key Cutting, Hand Engraving & Watch Repairs
General admin & sales recording/reporting
Contact shop Authority.
Community & Volunteer Work
2002 - Present
Member Good Shepherd Baptist Church
Youth Pastor
Worship Service Leader
Choir
School Chaplain
2009 - 2011
President Good Shepherd Christian School P&C
References
Pastor Nathan Lloyd
Senior Pastor
Good Shepherd Baptist Church
07 3264 3476
nlloyd@baptist.com.au
Robert Hughes
Franchisee / Former Regional Franchise Manager
Minit Australia
0410084871